Frequently Asked Questions
Everything you need to know about shopping with Gorsuch
What is the standard shipping timeframe for orders?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain high-performance ski gear may have specific return conditions.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide tailored to the specific designer. If you are between sizes, we generally recommend sizing up for tailored European fits.
Do you offer international shipping?
Yes, Gorsuch ships to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay and PayPal for a secure checkout experience.